Privacy & Legal

At First Mercantile Trust Company (“First Mercantile”), we recognize that our relationships with you are based on integrity and trust. As part of that trust relationship, we are committed to keeping your personal information private. We also want you to be aware of how we protect, collect, and share your personal information.

We protect your personal information by:

  • Maintaining physical, electronic and procedural safeguards to protect your personal information;
  • Restricting access to your personal information to employees with a business need to know;
  • Requiring that any First Mercantile business partners with whom we share your personal information protect it and use it exclusively for the purpose for which it was shared; and
  • Ensuring personal information is only shared with third parties as necessary for standard business purposes or as authorized by you.

We may collect personal information about you from:

  • Our interactions with you, including applications and other forms, interviews, communications and visits to our web site;
  • Your transactions with us or our affiliated companies; and
  • Information we obtain from third parties such as consumer or other reporting agencies.

We may share personal information about you with:

  • Agents, brokers and others who provide our products and services to you;
  • Our affiliated companies, such as investment companies or broker-dealers that market our products and services to you;
  • Companies that perform marketing or administrative services for us;
  • Nonaffiliated companies in order to perform standard business functions on our behalf including those related to processing transactions you request or authorize, or maintaining your account;
  • Courts and government agencies in response to court orders or legal investigations;
  • Credit bureau reports; and
  • Other financial institutions with whom we may jointly market products, if permitted in your state.

Consistent with our commitments stated above, please know that if any sharing of your personal information will require us to give you the option to opt-out of or opt-in to the information sharing, we will provide you with this option.